Steven Z. Cratin
Vice President of Asset Management
ezStorage Corporation , Columbia, Maryland
Customer satisfaction is our number one priority.
When I recently implemented new procedures for facility maintenance work orders and invoicing, HLW stepped up to the task. HLW's administrative staff remains organized and communicates effectively with the ezStorage staff. I value the streamlined work flow and reduced follow-up requirements that are a direct result of HLW's ability to meet their commitments.
ezStorage Corporation values our working relationship with HLW Electric, Inc. and is pleased to serve as a reference.
I am very pleased to recommend HLW Electric lnc.'s (HLW) services. As the head of ezStorage Corporation's facility maintenance operation, I rely upon carefully selected vendors to keep our commercial real estate portfolio performing. In managing close to five million square feet, it is imperative that our vendors provide prompt service in an organized manner. HLW is a highly competent, full service electrical contractor.
Harold Ward and his team have served the needs of ezStorage Corporation for many years. Originally, HLW completed electrical work on new construction projects. For the last several years, HLW has served our growing maintenance, tenant fit-out and energy efficiency project needs. You can count on HLW to provide constructive feedback and suggestions, prompt pricing and meet internal requirements for administrative procedures. I find that Harold truly understands the needs and priorities of the businesses he serves, as do the people he surrounds himself with.